Diabetes care delivered to your door
Wellstart makes it easy for you to manage your supplies from home. We handle the paperwork with your doctor and insurance.
​
Place reorders, track deliveries, and get the support you need – all in one place.
Reorder the way that’s easiest for you
Call us toll-free
Prefer to speak with someone? Our US-based team can help with reorders, shipping questions, account updates, and more.
Place your order by phone
Get help with shipping or billing
Update your information
Ask us any questions
About
our process
Getting your supplies shouldn’t be stressful. We work directly with your doctor and insurance company to manage the forms, approvals, and authorizations.
We’ll keep you informed at each step. When the paperwork is finished and your order is ready, your supplies will be sent right to your door.
Getting started
Many doctors send us prescriptions for their patients, but you can also call us yourself. We’ll work with your doctor to get what we need and take care of the details for you.
Welcome to Wellstart
We’ll start with a phone call to confirm the details your doctor sent us. After that, you’ll get updates by phone, email, or text about your order.
​
We’ll handle the insurance forms and any prior authorizations your plan requires. We follow-up, as needed, until the right documents are received.
_edited_edited_pn.png)
Delivery and support
After your order arrives, we’ll call to make sure everything is going smoothly. Our team can walk you through setting up your CGM device and answer any questions.
Not only are our agents trained by certified diabetes specialists (CDCES) — many also live with diabetes, so they truly understand your experience.
You’ll receive an invoice that outlines your supplies, your insurance coverage, and any balance due.
Invoices can arrive by mail or email, depending on your preference.
​
If you owe a copay or deductible, you can pay securely online, by phone, or by mail. And if you ever have questions, our billing team is here to help.
Set reorder schedule
We're here for you. We’ll remind you when it’s time and make reordering hassle-free.​ You can choose how to reorder:
Call us to place your order
Order online in just a few clicks
Most insurance plans allow reorders every 90 days, and we’ll track the timing for you so you never run short.
Receive invoices by mail or email
You’ll receive an invoice that outlines your supplies, your insurance coverage, and any balance due. Invoices can arrive by mail or email, depending on your preference.
​
If you owe a copay or deductible, you can pay securely online, by phone, or by mail. And if you ever have questions, our billing team is here to help.
Available products
Continuous glucose monitors
Monitor your glucose levels continuously without frequent finger pricks.​
Insulin pumps
Automated insulin delivery systems for precise diabetes management.
Contact us
Our friendly support specialists understand diabetes care first-hand. Whether you’re reordering supplies, checking insurance, or just need answers, we’re only a call away. Your health and peace of mind are our top priority.
